Karen Nugent's Bio

Karen oversees CAKE’s Client Services team which includes the Onboarding & Training, Client Success, and Technical Support groups.

She has been on the Client Services team for the past seven years and is currently the Vice President of Client Services. Karen joined CAKE as the Client Strategy Director working to ensure CAKE clients could leverage the software to the fullest extent. She and her team are dedicated to ensuring customer satisfaction and retention.

Karen holds a bachelor’s degree in American Studies from the University of California, Santa Cruz.