Karen Nugent

Director of Client Services

Karen Nugent's Bio

Karen oversees CAKE’s Client Services team which includes the Onboarding & Training, Client Success, and Technical Support groups.

She has been on the Client Services team for the past seven years and has been in her current role as Senior Director of Client Services for the last three years. Karen joined CAKE as the Client Strategy Director working to ensure CAKE clients could leverage the software to the fullest extent. She and her team are dedicated to ensuring customer satisfaction and retention.

Karen holds a bachelor’s degree in American Studies from the University of California, Santa Cruz.

Career Highlights

  • Senior Director of Client Services – CAKE
  • Senior Director of Client Success – CAKE
  • Client Strategy Director – CAKE