Please meet Brittany Luankaw, a Client Success Manager based in the Newport Beach office! She joined CAKE in March 2015 after working for Nuvotera Security Distributor.
My role as a Client Success Manager is to apply my knowledge of CAKE’s vast feature set and provide best practices as well as areas for optimization to each of my clients unique business models. I create customized plans for my clients so that they can reach their goals and streamline their day-to-day operations.
Brittany’s Favorite Part About Working at CAKE
I would have to say the best part about CAKE is that every day is different! No two days have been alike and I appreciate the change and fast paced environment. It fuels creativity and team-work. One minute I could be working with a client on a CAKE implementation and the next minute I might be in a brainstorming session providing feedback about new features that my clients would like.
Brittany’s Hot Tip For Customers
The best piece of advice I can offer is to subscribe to our client newsletter. I know, I know, you receive enough emails in the day but the CAKE newsletters provide new feature releases, important updates, and future looking enhancements…definitely items you will want to take advantage of!
Her Favorite Activities Outside of CAKE
I love playing in my co-ed beach flag football league and generally enjoy anything related to sports. My sport hobbies help offset my other favorite activity, which is exploring new eateries one bite at a time.
Just For Fun, We Asked Brittany “If you could meet any famous person, who would it be and why?”
Ellen DeGeneres. Who wouldn’t want to be around someone that loves to dance and laugh all day?
An Interesting Fact About Brittany
I have the inability to successfully say the word Mitsubishi. Good thing I didn’t go into car sales!