Silvia Pente is a member of the Client Services team and is based in the London office. She will be celebrating her three-year anniversary with CAKE this December! Silvia joined CAKE after working at TTH Media where she was an Affiliate Manager looking after accounts which included The Financial Times and Digital Theatre.
A Sneak Peak Inside Silvia’s Role at CAKE:
As an Account Manager my role is quite varied! On a daily basis, I train new clients in order to familiarise them with the CAKE platform, troubleshoot queries and work with existing clients to help them get the most out of CAKE. No day is ever the same!
Silvia’s Favourite Part About Working at CAKE:
We are a very close knit-team and always help each other out, which makes for an incredible work experience. CAKE is exciting, innovative, fun, professional and the learning element helps us continue to grow as individuals and in turn strengthen the company.
Silvia’s Top Tip For Customers:
Make sure you always check the pixel log! When troubleshooting, you can leverage this log to verify all incoming pixels and their dispositions.
In addition, if you ever need help, always remember you can call our support number, which is located in your instance Request Support section. We are always on hand to help!
Her Favourite Activities Outside CAKE:
I have a love/hate relationship with the gym as I have started going back. I love to cook and my favourite thing to make is beef stroganoff. I am in the process of discovering my signature dish and will have to get my next dinner guests to decide what that is! I also dabble in amateur photography, or as I like to call it “point and shoot”.
Just For Fun, We Asked Silvia: “If you could be any film character who would you be and why?”
I would be Storm from X-men because she has control over the weather – and I live in London (enough said)!
An Interesting Fact About Silvia:
I met Nelson Mandela when he came to my school and gave a talk on the importance of education!